Are you interested in joining an organization that focuses on attracting visitors to a destination known worldwide, while simultaneously working to improve the quality of life for the entire community? Are you the kind of person who thrives under a variety of diverse responsibilities, including strategic planning, community organizing, traffic and urban planning, marketing, public relations, and emergency preparedness planning? The Fisherman’s Wharf Community Benefit District (FWCBD) is seeking a dynamic and visionary Executive Director who can succeed in this challenging and multi-faceted position for the number one visitor destination in San Francisco.

The Executive Director position is the chief operating officer for the Fisherman’s Wharf Community Benefit District (FWCBD) and reports to the President of the Board of Directors. Policies governing the FWCBD are set by the Board of Directors 23-elected members representing property owners, tenants, business owners and community members.

Fisherman’s Wharf is the number one visitor destination in San Francisco and a vital part of the tourism industry for the city. The Fisherman’s Wharf Community Benefit District is a non-profit organization that works to preserve and enhance the Fisherman’s Wharf waterfront landscape and multi-cultural heritage, while integrating modern efficiencies to enrich the experience of visitors from both near and far through Brand and Destination Marketing, Market Research, Street Operations, Beautification and Order, Traffic and Urban Planning, and Emergency Preparedness.

The Executive Director is responsible for conducting the daily business and operations of the FWCBD, subject to direction that may be given by the Board of Directors. The Executive Director is responsible for the assuring the delivery of the services and programs outlined in the FWCBD’s Management Plan, meeting the FWCBD’s financial objectives and providing guidance to the Board of Directors in formulating objectives and decisions of general policy, though the ultimate control remains with the Board of Directors. The Executive Director provides continuity and direction for the FWCBD and plays both a lead and supportive role in representing the organization in its advocacy efforts.



1. To work in partnership with the Board and staff to accomplish the District’s goals, serve as the principal resource to the Board and the primary advocate for the FWCBD.

  • Establish and maintain effective work relationships and cooperative arrangements with City Hall, City agencies, elected officials and other business and neighborhood organizations to help achieve the FWCBD’s Management Plan and Strategic Plan goals
  • Assure that the FWCBD has a strategy, measurable objectives and a relevant work plan to achieve its mission
  • Provide leadership in developing programs and organizational plans with the Board of Directors
  • Promote the active involvement of Board members, committees, FWCBD members and other volunteers in all areas of the CBD’s work
  • Seek out and secure sponsorship and grant opportunities to augment funding
  • Identify and develop partnerships to broaden the FWCBD’s resources

2. Develop and maintain effective communications with the Board, committees and members to keep the members well informed of the FWCBD’s progress and about matters affecting the area of interest to the membership

  • Maintain a working knowledge of significant developments and trends in areas that affect the Fisherman’s Wharf and the CBD’s members
  • Inform members in a timely way about the FWCBD’s activities to accomplish the Management Plan’s programs
  • Represent the FWCBD’s programs and point of view and accomplishments to public agencies, other organizations and the media
  • Interact and respond to the community members’ questions and issues as required

3. Operate the FWCBD as an effective business entity, in compliance with the Management Plan, federal, state and local regulations and assure its fiscal health

  • Maintain official records and documents to ensure compliance with federal, state and local regulations
  • Develop an annual budget with the Board of Directors to carry out the priority work of the FWCBD as outlined in the Management Plan and manage the budget
  • Manage the accumulation of assessment from members of the District
  • Oversee the successful completion of assignments of contracted vendors
  • Help identify leaders to serve on the Board of Directors and its committees

4. Direct the administrative work of the FWCBD’s office including:

  • Financial administration of the budget, payment of invoices, oversight of the accountant’s preparation of the FWCBD’s annual business tax filing
  • Prepare the annual budget for review and approval by the Board of Directors
  • Work with the Board and committee chairs to establish and notice meeting agendas and ensure the actions taken are reflected in the meeting notes
  • Produce the District’s annual and mid-year reports as required by the FWCBD’s management agreement with the City of San Francisco
  • Supervise permanent staff, development and maintenance of office systems and administrative procedures
  • Work with book keeper to present financial summaries and P&L reports for monthly review



  • Minimum of five years experience in administration, directing a business operation or non-profit agency and the management of a significant budget
  • Bachelor’s degree in business, marketing /public relations or public policy, or commensurate experience
  • Strong leadership and interpersonal skills; ability to create and sustain strong collaborative working relationships with board members, community members and staff
  • Knowledge of local government agencies and experience working effectively with City departments
  • Exceptional communication skills (verbal and written) and strong public speaking skills
  • A solid track record of shaping, implementing and leading significant programs that have increased support from donors/members, partners, corporations and foundations
  • Experience working with volunteers and volunteer boards
  • Proficient computer skills including MS Office Software, Square Space, Filemaker Pro and Adobe InDesign
  • History with the travel and tourism industry


Direct supervision of the FWCBD staff and bookkeeper will be required. Responsibilities include interviewing, hiring and training employees, planning assignments and directing work, appraising performance, and resolving conflicts.

Applicants should email a resume and cover letter describing their qualifications and interest in the position to Resumes without cover letters will not be considered. Applications will be accepted no later than Friday, October 12th. No phone calls please. The salary range begins at $105,000.